How often should I have my chimney swept?
The National Fire Protection Association Standard 211 says, "Chimneys, fireplaces, and vents shall be inspected at least once a year for soundness, freedom from deposits, and correct clearances. Cleaning, maintenance, and repairs shall be done if necessary." This is the national safety standard and is the correct way to approach the problem. It takes into account the fact that even if you don't use your chimney much, animals may build nests in the flue or there may be other types of deterioration that could make the chimney or vent unsafe to use.
How often should I have my dryer vent swept?
Most dryer manufacturers recommend that your dryer vent system be cleaned at least annually.
Do I need to be home?
Yes, The fireplace, furnace flue & dryer vent cleaning take place on the inside of the home most of the time but sometimes also on the exterior of the home.
How long does a chimney cleaning/ inspection or dryer vent cleaning take?
A chimney or dryer vent cleaning usually takes approximately 45 minutes to an hour to clean and evaluate.
Does the cleaning cause a mess?
We guarantee No Mess. With Atlanta’s Top Chimney Sweep we will treat you home with the respect as if it was our own.
When I build a fire in my upstairs fireplace, I get smoke from the basement fireplace.
This has become quite a common problem in modern air tight houses where weather-proofing has sealed up the usual air infiltration routes. The fireplace in use exhausts household air until a negative pressure situation exists. If the house is fairly tight, the simplest route for makeup air to enter the structure is often the unused fireplace chimney. As air is drawn down this unused flue, it picks up smoke that is exiting nearby from the fireplace in use and delivers the smoke to the living area. The best solution is to provide makeup air to the house so the negative pressure problem no longer exists, thus eliminating not only the smoke problem, but also the potential for carbon monoxide to be drawn back down the furnace chimney. A secondary solution is to install a top mount damper on the fireplace that is used the least.
My fireplace stinks, especially in the summer. What can I do?
The smell is due to creosote deposits in the chimney, a natural byproduct of wood burning. The odor is usually worse in the summer when the humidity is high and the air conditioner is turned on. A good sweeping will help but usually won't solve the problem completely. There are commercial chimney deodorants that work pretty well, and many people have good results with baking soda or even kitty litter set in the fireplace. The real problem is the air being drawn down the chimney, a symptom of overall pressure problems in the house. Some make-up air should be introduced somewhere else in the house. A tight sealing, top mounted damper will also reduce this air flow coming down the chimney.
I see water coming into the firebox and there are spots on the ceiling or around the fireplace. Can you help?
Yes, we can help prevent future leaks but doing these repairs will not remove the existing stains. It is possible that it could be leaking from more than one area. Caps, lock top dampers, rains pan, crown repair, tuck-pointing, waterproofing and flashing are some of the repairs that might be required.
I have cracks in the back or sides of the firebox. Can this be repaired?
Yes, prefab walls can be replaced and masonry bricks and mortar can be repaired.
I heat with a gas furnace. Should this chimney be checked too?
Without a doubt! Although gas is generally a clean burning fuel, the chimney can become non-functional from bird nests or other debris blocking the flue. Modern furnaces can also cause many problems with the average flues intended to vent the older generation of furnaces. We suggest you check the areas on gas and carbon monoxide for more information.
When & what kind of payment is accepted for the service?
Payment is due at the time of service. We accept Cash, Check, Visa, Discover, or Master Card payments.